Brook was born in Grand Rapids, Mi and recently relocated to Seattle, WA. She started in 2022 and serves as one of the company’s Schedulers.
You can find her catching memories with her camera while exploring the great outdoors with her husband and their 3 young boys.
I use Immaculate Flight for the following reasons:
- Customer service – IF is always reachable and responsive. Communicates with client upon arrival, departure and photos sent. Follow up from customer service.
- Training – IF has a formal training program
- Quality – quality is always top priority with IF
- Response – IF has been available for me nights, weekends at several S. Florida airports on short notice
- Insurance – IF carries the appropriate insurance
- Badging – IF techs are badged or have the proper credentials for the local airports
- Not a “Mom & Pop” – they will be around in a year from now
- Warranty – IF backs up their work and provides a warranty on their services
Wish I could clone your employees. So far, they have certainly exceeded expectations. You’ll definitely be my go-to guys for keeping our airplanes looking sharp! I appreciate you sending the best! I’m sold!
Just wanted to reach out and let you know what an amazing job your crew did on our aircraft. I just got in the Gulfstream and they knocked it out of the park! Thank y’all so much, we’re definitely going to keep y’all in mind for future detailing services. By far the best work we’ve seen!
Thank you so much for having your team accomplish this wash, the bird looks absolutely fantastic! I just had the opportunity to run by the airport and check her out before sending you this note. I’ll be back over there in a bit to take pictures and post to social media tagging Immaculate Flight to give you guys public kudos/thanks!
“The ceramic job looks fabulous! You hit all the details that are hard to see as well as the blast of beauty overall. Thanks so much to you and the crew.”
-Greg Young
I want to personally thank you for the fabulous job the folks in Naples did. Not only was I excited to have a nice appearance for our owners to experience today but floored with amazement of not only the lavatory was impeccable but microwave was done. Thank you whom ever accomplished this task!!! So much appreciated at different levels. It’s refreshing to start the day this way!!!
Went out and checked the plane out tonight. Couldn’t be happier! It looks amazing and I didn’t think it could look so new again. Appreciate you working with me on the scheduling.
The flexibility and can-do attitude shows a true service attitude and approach
The director of flight ops was exceptionally impressed with the outdoor wash. The next wash will be inside our heated hangar! Great job!
