About Immaculate Flight

Elevating the Standard since 2005

Since opening our first van door in 2005, our mission has remained the same: to provide exceptional experiences by continuously elevating the standard. While the aviation industry—and aircraft detailing itself—has evolved significantly over the past 20 years, our unwavering commitment to excellence has never changed.

Today, Immaculate Flight is proud to be one of the largest privately owned aircraft detailing companies in the world. With a nationwide presence and a team of skilled professionals, we care for more aircraft than ever before. Yet, no matter how far our reach extends, we remain grounded in our dedication to personalized service. We take the time to understand your specific needs and create a detailing plan that ensures your aircraft always looks its best—inside and out.

ProEdit-211

Servicing Over

200+ Airports

Open 24/7.

Privately Owned

No franchises. No contract locations.

Customer Service (1)

Exceptional

Customer Service

Speak with a real person.

24/7 Scheduler

Availability

Quick Turnaround Scheduling.

Safety Experts

Rigorous, industry-leading programs. Pre&post cleaning checklists performed for every service.

Liability Insurance-2

Liability Insurance

High limit of Hangarskeepers.

Rooted in Values. Driven by People.

Our people are the heart of our success. Our culture is built on teamwork, respect, and a shared passion for excellence. From day one, we invest in our employees through comprehensive training and development programs—ranging from technical expertise and leadership growth to customer service and sales training. This ensures every team member has the tools to thrive and deliver exceptional service, every time.

We’re proud to offer a supportive work environment and a competitive benefits package, but it’s our people-first mindset that truly sets us apart. Our team members show up every day ready to give it their all—and it shows. With a 99% customer satisfaction rating and an NPS score consistently above 90, our commitment to both our employees and our clients speaks for itself.

We don’t just talk about culture—we live it. Through continuous learning, innovation, and collaboration, we’re not only raising the standard in aircraft detailing—we’re building a place where people grow, succeed, and take pride in every detail.

ProEdit-101-1

Commitment to Safety

At Immaculate Flight, safety isn’t just part of the job—it’s the foundation of everything we do. In the world of private aviation, precision and care matter. That’s why we hold ourselves to the highest standards, ensuring every service reflects our deep commitment to protecting both your aircraft and our team.

From rigorous protocols to environmentally conscious practices, our culture of safety gives clients peace of mind—knowing their aircraft is in the hands of a team that puts protection, precision, and professionalism first.

cleanplane-170 (1)

Comprehensive Training Programs

From day one, every new team member completes a structured onboarding program, covering service standards, safety, and hands-on experience.

We believe in continuous development. Our team participates in monthly training sessions, ensuring they stay updated on industry standards and best practices.

Led by our dedicated Training & Safety teams, we ensure every team member is equipped to deliver top-tier service, consistently upholding the highest standards of safety and quality.

Strategic Customer Engagement

We prioritize open, proactive communication to ensure smooth coordination and prompt problem resolution at every stage.

Proactive Updates: We keep clients informed with regular progress reports and timely updates, fostering transparency and shared accountability.

Swift Issue Resolution: When challenges arise, we act quickly. Our team is agile and ready to resolve scheduling conflicts, quality concerns, and any unexpected issues to minimize disruption.

Client-Centric Feedback: We value our clients' feedback and actively listen to tailor our services to their needs, ensuring an ever-improving and personalized experience.

Image (4)-1

Community Engagement and Industry Support

We are deeply committed to supporting aviation and local communities. We invest in initiatives that promote industry growth and accessibility for future generations.

Industry Leadership: As the first aircraft detailing company to join the NBAA Leadership Council, we collaborate with leaders to advance aviation and support charitable events nationwide.

National Outreach: We support The I Hart Flying Foundation, sponsoring flight opportunities and scholarships for women and youth in aviation. Our founder is also active in the Young Presidents Organization (YPO).

Local Engagement: We sponsor the West Michigan Aviation Academy and participate in local initiatives, including the Chamber of Commerce and Grand Rapids Econ Club. We also hire locally to strengthen our community impact.

Hangerphotos-5

Brett Logan

Founder / CEO

Hangerphotos-6

John Craft

President

Hangerphotos-27-1

Ashley Morehouse

Sr. Director of Sales & Marketing

Headshots1-1-1

Tim Bloch

Vice President of Operations

Hangerphotos-21

Rileigh Cassibo

Director of Human Resources

Headshots1-12-1

Kelly Jaeger

Vice President of Finance

"Linda Pfeifer and her team are such a pleasure to work with. Impeccable attention to detail and excellent communication is their thing. Keep up the good work!"

"Employees are very hard working and dedicated to their craft. They do really great work."

"The director of flight ops was exceptionally impressed with the outdoor wash. The next wash will be inside our heated hangar! Great job!"

"I can't say enough good about the professionalism and the quality of the work they performed. Both above and beyond what I expected. They did a wet wash on my Skylane and it looks terrific, I highly recommend them!"

"From the first phone call to completion of the cleaning, Immaculate exhibits a great can-do attitude and flexibility with requests."

"Very responsive to my initial outreach. Prompt quote. Quick and easy scheduling. Love the "final" report of the work done, complete with photos!"

"Great crew. They were very attentive and focused on the intricate details of our helicopter. They found spots that were overlooked with former detailing operations."

"Thorough and accurate detailed work. On time performance. Delivered a superior product on time and budget."